REVIEWS |

Simply Cremation

4.9 Stars - Based on Over 175 User Reviews

Comments From Those We Have Served

					Your services were affordable  your online process was convenient  and your staff were compassionate and accommodating.				
Sarah L.

					Doug was kind  compassionate  and professional. Exactly what I needed at this time				
James J.

					Sydney went above and beyond my expectations. Adjusting price to accommodate my needs				
Delma Z.

									
Donald S.

									
Lynette B.

Monica C.

Sandy H.

					Cared how I felt. Answered all our questions. Did not pressure us or try to sell more than we actually wanted				
Laura M.

					Sydney was exceptional in every way.				
Anne P.

									
Gladys P.

					Good service. Kind  responsive  and knowledgeable professional staff.				
Carolyn M.

					Good service!				
Bates F.

					Easy				
Trina M.

									
Stephen M.

					Very professional and affordable				
Wanda R.

					I had just used Simply Cremation for my uncle a few weeks prior				
Taylor P.

									
Marguerite B.

					Excellent professional service – very personable and sympathetic attention to family. Attention to detail				
Patricia B.

					Effective and quality care from beginning to end				
Patricia A.

Sean T.

					Superb service from beginning to end!  Trevor is a gem.  He is kind, caring, compassionate and a true... read moreSuperb service from beginning to end!  Trevor is a gem.  He is kind, caring, compassionate and a true professional.  Our family was so lucky to have him assist us during a difficult time.  Thank you for everything! read less				
Debbie D.

					During a difficult time  you made things a little bit easier. We had a bad experience with another company... read moreDuring a difficult time  you made things a little bit easier. We had a bad experience with another company before finding you. Thank you. read less				
Tia S.

					Was handled in a superior manner				
Judith C.

					Cost  courtesy and caring environment				
Roberta M.

					It was easy and affordable.				
Richard L.

					From beginning to end  I was treated with respect  and staff was understanding of my needs.				
Lesley R.

									
Tifanie B.

					Everything was handled so professionally and with dignity and care				
Elizabeth N.

					Diane and her staff were so wonderful to work with during a difficult time. They helped in so many ways... read moreDiane and her staff were so wonderful to work with during a difficult time. They helped in so many ways make a contribute to my moms life easy. Very accommodating and a really nice set up for family and friends to gather too. read less				
Heather M.

					Even though a visit to a funeral home because you have lost your husband is one of the saddest days... read moreEven though a visit to a funeral home because you have lost your husband is one of the saddest days of your life, Sydney made it as easy as possible.  She is so professional but also so compassionate at the same time. read less				
Susan H.

									
Siu C.

					Outstanding service				
Kimberly L.

					Very easy to work with  kind manner  professional handling				
Sarah S.

					Christine was able to help me work through the baggage of the original funeral home that left my brother in... read moreChristine was able to help me work through the baggage of the original funeral home that left my brother in the morgue for three weeks. She made it happen within a day &  I'm very thankful  read less				
Amelia T.

					Justin Counts was very caring towards me during my time of breavement.				
Dontae E.

					Felt that family needs met in timely and costly manner				
Becky V.

					I don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that... read moreI don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that 'luck' will find you there.  But that is exactly what happened at Bucktrout of Williamsburg Virginia.  We (my son and I) had found ourselves living in another city, not our own, but quite alone after the too-recent death of my husband and my son's dad.

Luck walked in with a terrific elegance and yet there was something so kind in his face that it reached his eyes, and all of a sudden we felt safe.  Not from scams or poor quality service (the place is clean, lovely -- nay, beautiful -- but it was still a mortuary.)  No the 'safety' came with the luck.

'Luck' was our particular Mortuary Director, Trevor Hutson.  Whether we (my son and I) looked like we were still terribly sad (we were) and broken (on the verge) there was something in Trevor Hutson that said, no worries.  Just no worries.

And there were none.  As soon as he spoke, with a solemnity that was edged with sweetness, we sensed we were in the right place.  It only got

better.  I can only guess that most people can take an hour to get a sentence out because all one's thinking has become skewered, and questions that were so necessary to be asked, were no where to be found.

Trevor picked up on this immediately:  he was obviously no stranger to broken hearts and unclear thoughts trying to be said in an understandable way.  He never lost eye contact.  He never looked away.  He was the luck we needed so badly:  with the death of a sweet, kind and terribly helpful man, the fates delivered a sweet, kind and unbelievably helpful man.  He was able to answer anything we were sputtering to say.

I would be foolish to think that Bucktrout didn't have others like

Trevor.  I would be foolish to believe that a place so clean and beautiful

didn't have the reputation of 'being the ONLY place in Williamsburg Virginia to utilize when death comes to one's house' -- Bucktrout would be

the place I would want even if I lived in France! I mean this:  it was a full-service heart-mender.  And for my son and I personally, most of that was

due to Trevor himself.  He made every long minute of the process of saying goodbye lighter than we thought possible, and yet more dignified

than any experience i've had before.  I didn't feel like a stranger in a strange and new place:  i felt like I was in an extension of a family, my

family.  I don't think it possible for me to recommend it more highly.  And

perhaps luck will be with you as well, and Trevor Hutson will be the man

to see your situation through from beginning to -- well -- the end.

Ronni & Adam Ashcroft read less				
Ronni A.

					Justin Counts and the affordable price. Thanks to his service  responsiveness and knowledge  I believe I received more... read moreJustin Counts and the affordable price. Thanks to his service  responsiveness and knowledge  I believe I received more for our family during this difficult time of losing my father.   Justin's help made things a lot easier. He went above and beyond for our family.  I now intend to use Simply Creation for my homegoing someday and I plan on including this in my will. read less				
Ruel D.

Steve H.

					Everything was done nicely for us. The people were very nice and the price of services were reasonable.				
Stephen J.

					Bucktrout Funeral Home provided  excellent customer service during our difficult time when our mother passed away last August 29,... read moreBucktrout Funeral Home provided  excellent customer service during our difficult time when our mother passed away last August 29, 2021.  We are so grateful of Sydney's Southard services.  She explained everything to us clearly and very patient with us as well.  On behalf of my siblings we HIGHLY RECOMMEND BUCKTROUT FOR YOUR FUNERAL NEEDS. read less				
Gloria C.

					Great service				
Suzen R.

					kIND  PROFESSIONAL AND COURTEOUS				
Vincent S.

					I could not have been treated any better in my time of need & outstanding				
Myron E.

					You were professional				
Christopher H.

					Justin did a great job. The staff when I picked up remains seemed uncaring				
Paula L.

Matthew W.

Brenda P.

					I rated Simply Cremation in that way due to the fact that they were prompt  polite  expressed sympathy... read moreI rated Simply Cremation in that way due to the fact that they were prompt  polite  expressed sympathy  and answered all of my questions. I want to recognize Ms. Christine Crews who was our funeral/cremation manager. She was excellent. She answered all of my questions  and was extremely responsive via phone and email. One one occasion  she actually called me outside of her working hours on a Saturday afternoon.  She went above and beyond and it meant a great deal to my family and I. read less				
Daniel W.

					Very professional and attentive to my needs. All the arrangements were completed via the phone.				
Loretta R.

Alonzo M.

Debbie B.

					Very professional				
Carol M.

					Completely satisfied beyond my expectations.				
Curtis H.

									
Linda R.

					Christy was so kind and considerate!  I've already made a referral to Simply Cremation.				
Gail A.

									
Jana T.

June B.

					My experience with Simply Cremation surpassed my expectations.				
Ana S.

					Kate at the crematorium was wonderful she kept me informed of every part of the progress.  My husband was... read moreKate at the crematorium was wonderful she kept me informed of every part of the progress.  My husband was shipped to Ireland  she did everything to make it easier on me.   read less				
janet r.

					The services were exactly the same and just as dignified as any funeral home costing 3 to 6 times as much				
Sandi S.

					I really appreciated being able to go online and choose the services my family wanted in advance. I felt comfortable... read moreI really appreciated being able to go online and choose the services my family wanted in advance. I felt comfortable with my choice of Simply Cremation  so when my husband passed  it was easy to let Hospice take it from there. From the first time I spoke with Christie Crews  one of the directors  I felt respected and cared for. Any questions I had were answered promptly and completely. This has been an extremely difficult time for me and Simply Cremation made the process very smooth and easy.  read less				
Donna L.

					Kristy was extremely understanding and very upfront with all the questions I had.				
Stacey E.

					Met my needs for low cost  no frills  direct cremation of my friend				
Richard E.

									
Richard L.

					Outstanding service at a difficult time & very understanding				
Thomas W.

					Seemed very efficient at a time needed				
Kirk M.

					All staff were so very kind and courteous on the phone as well as in person				
Teresa C.

									
Patricia M.

					It was very easy and hassle free. It was fast and I liked how I can do it all online... read moreIt was very easy and hassle free. It was fast and I liked how I can do it all online without any problem.  read less				
Maida D.

					Even though the price was low  Christie always promptly returned my phone calls and/or emails with answers to my... read moreEven though the price was low  Christie always promptly returned my phone calls and/or emails with answers to my questions. The hospital staff was slow to sign documents  and Christie was on top of that issue  and kept me informed.  Despite my lack of computer knowledge  Christie straightened out all of my mistakes  making the process as easy as possible.  I am grateful to her. read less				
Patricia W.

					The service that I received from Justin was exceptional. He was kind  understanding and very helpful				
Sharon C.

					I HOPE I NEVER HAVE A NEED TO RECOMMEND  BUT WOULD DO SO IF NEED BE				
Claire A.

					The staff at Simply Cremation were very caring and helpful.  We lost my mother-in-law on Thanksgiving Day 2020 and... read moreThe staff at Simply Cremation were very caring and helpful.  We lost my mother-in-law on Thanksgiving Day 2020 and then my father on January 12 2021.  They were quick and answered all phone calls no matter the time of day.   read less				
Kendall Z.

					Courtesy of Justin  response to our needs  expense was exactly as originally quoted and was never discussed again.				
Joseph D.

					Price was extremely reasonable and affordable!				
Karen H.

					I am extremely satisfied				
Marion A.

					Very satisfied with the experience				
Laura L.

					I had gone to a closer funeral home and for a cremation it was almost $4000 compared to $839 at... read moreI had gone to a closer funeral home and for a cremation it was almost $4000 compared to $839 at Simply Cremation read less				
Cameron H.

					Even though I did it over the internet, you still talked to me over the phone and didn't charge me anymore				
Rodney G.

					Justin was very kind  caring  and informative over the phone.				
Robyn W.

					Everything was clearly explained  the price was great and the willingness to help anytime				
Chris Z.

									
Michael H.

					Simply Cremation and Justin handled my father's and my mother's remains and Justin did an outstanding job taking care of... read moreSimply Cremation and Justin handled my father's and my mother's remains and Justin did an outstanding job taking care of all the necessary details.  I was totally at ease dealing with Justin both times and was treated with the utmost respect when both my father and mother passed.  My dad died in a local hospital and my mom died at home and the Simply Cremation employees who came to pick up my mom were very respectful both of my mom and the family who were here the afternoon she passed.   read less				
Pam B.

					Taking care of services from another state.  From the first phone call with the arranger Justin Counts I felt... read moreTaking care of services from another state.  From the first phone call with the arranger Justin Counts I felt like a load was lifted.  He was kind  compassionate  knowledgeable and extremely helpful.  I was getting the run around and high pressure sales tactics from the local funeral home that we had dealt with in the past and Justin put my mind at ease.     read less				
Marsha G.

									
Robert O.

					We were pleased with your services				
Rebecca R.

					professionalism  caring				
Eugenio R.

									
Tay S.

					Served as expected.				
Carina J.

William B.

					I was very happy with my experience with Simply Cremation				
Thomas T.

					Communication and ability to get answers when needed				
Kelly D.

					Perfect professionalism.				
Titus B.

					My questions and phone calls were answered promptly				
Deborah A.

					Very easy to handle all online				
John O.

					The service I received was excellent.  All conversations and requests were handled with respect and care.				
Elise W.

Gregory L.

					Very professional  timely  and cost of just cremation services				
Terri J.

Karen C.

					Great and caring staff				
Kandy B.

					Everything was handled in a very professional manner				
Karol S.

					I received excellent service and appropriate response to my needs in a timely manner.				
Nelson W.

					I was very please with the help and condolences from the staff. Excellent service for such a heart breaking time... read moreI was very please with the help and condolences from the staff. Excellent service for such a heart breaking time in our life.  Thank you for everything.   Ruth read less				
Ruth R.

					Quality service				
Alexander J.

					Christy Crews was most professional and accommodating				
James E.

					very pleased				
Cynthia A.

					It was an unexpected death and my stepfather wanted to be cremated only. Best price				
Kristin W.

					Excellent service and professionalism from the gentlemen who came out to the house to pick up my friend				
Connie H.

					Services provided were excellent and the price was excellent.  Nearest competitors price wasn't even in the ballpark.  Pick... read moreServices provided were excellent and the price was excellent.  Nearest competitors price wasn't even in the ballpark.  Pick up of the remains from the assisted living facility was timely and dignified.  Assistance in getting the military honors was well done. Cremains were returned in a timely manner and all the necessary paperwork for the cemetery was provided.  Christy answered any questions I had and was very helpful. read less				
David B.

					Everything I encountered on the website was complete and accurate. The people whom I dealt with over the phone were... read moreEverything I encountered on the website was complete and accurate. The people whom I dealt with over the phone were professional and sympathetic.   read less				
Norman P.

					Very satisfied with service				
Catherine M.

									
Bobby M.

					Excellent experience!				
Pam F.

					I don't have a comparison or experience with this  however the whole process and experience was straight forward and... read moreI don't have a comparison or experience with this  however the whole process and experience was straight forward and pleasant.  read less				
Ronald V.

					Very nice people and understanding				
Sabrina L.

					The extremely professional and kindly manner the people of Simply Cremation demonstrated				
Eric C.

									
Jennifer M.

					Staff were kind  courteous  and informative				
Catherine M.

					I think they did a great job				
Linda B.

					All went smoothly without a hitch				
Karen E.

					The staff's help in providing initial information and then over the weekend additional information.				
Jessica G.

					Overall was made easy and helpful with the whole process  thankful for Justin Counts and how he made the... read moreOverall was made easy and helpful with the whole process  thankful for Justin Counts and how he made the process of everything as easy as it can be at this time ! read less				
Crystal C.

					My brother and I live out of town. When you do not live local it is concerning of all that... read moreMy brother and I live out of town. When you do not live local it is concerning of all that needs to be done  where to turn  and who to use. We were able to confer with hospice and with their recommendation we were able to pre-arrange online.  When our father passed hospice called Simply Cremation and all was taken care of for us.  In a difficult time we didn't have to worry about what needed to be done.  We did all online however still received communication from Justin to put our minds at ease. read less				
JoLynn A.

					This is a people business and Mr Hutson was great. A great a asset to your organization.				
Michael D.

					The whole process from beginning to end was painless.  The funeral Director Douglas Johnson explained everything to us and... read moreThe whole process from beginning to end was painless.  The funeral Director Douglas Johnson explained everything to us and never pushed for one way over the others.  He let us take our time to decide what we wanted. The Honor Guards were arranged for us and the service was very nice. read less				
Emilia S.

Jean F.

Elizabeth C.

									
Norman J.

					Everything was excellent				
Susan M.

					Very please  truthful				
Sharon E.

					Your services have been used for many of my family members – the staff are great				
Jason A.

					Everything was above average and well prepared				
Mary A.

					Bucktrout and Sydney  in particular  have provided outstanding and compassionate service to my family several times.				
Shawn S.

Lou A.

Debra R.

									
Stephan H.

Eleanor A.

					I would recommend you all to friends and family				
Susan C.

Ryan S.

					Christine Crews was very helpful in every step of the process.				
Robin A.

					Great help in arrangements here and with VA MN				
Carmen M.

									
Charlotte G.

					Christine Crews was very helpful and kind. The online arrangements were very easy and made the whole process less stressful				
Eileen A.

Friendly and courteous very professional

Roger D.

Comments From Those We Have Served

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